Shipping & Returns

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Shipping Policy

Orders will be shipped within 48 hours, all orders will be charged 30 AED extra for shipping

Return & Exchange Policy

Items are entitled to be refunded or returned based on valid complaint according to below incidents:

  • If an item is damaged during shipping, a replacement item will be sent free of charge.
  • If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund.
  • If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.
  • Buyer must take into account the description of the item before requesting a refund. Exchanges are granted on a case-by-case basis.

Need help?

Contact us at [email protected] for questions related to refunds and returns.